Privacy Policy
How we collect, use, and protect your personal information
Last updated: 7/7/2026
Overview
Welcome to YourTrekkingGuide. We are deeply committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, process, and safeguard your information when you visit our website, submit inquiries, or book a Himalayan adventure with us. By using our services, you agree to the transparent collection and use of information in accordance with this policy.
What We Collect
To provide you with a seamless and safe trekking experience, we only collect the information that is strictly necessary. The personal data we collect includes:
Contact Form Submissions: Your name, email address, and phone number when you reach out to us with questions.
Booking Enquiries: Essential trip details including travel dates, group sizes, fitness levels, and specific requirements needed to safely plan your trek.
Account Details: Profile information for registered users to help manage current itineraries and past booking history.
Standard Web Analytics: Non-identifiable data such as browser types, device information, and website usage patterns to help us optimize our site's performance.
How We Use It
We handle your personal data securely and responsibly. Your information is used exclusively for the following core purposes:
Processing Your Bookings: To secure your digital trekking permits, arrange local guides, book teahouses, and finalize your customized itinerary.
Responding to Enquiries: To provide prompt customer support and communicate directly with you regarding your trip details.
Improving Our Service: To analyze website traffic and user behavior, allowing us to enhance your overall experience.
Our Strict No-Sale Promise: We value your trust above all else. We never sell, rent, or trade your personal data to third parties under any circumstances.
Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations:
Contact Submissions: Inquiries and communication logs are safely retained for a period of 3 years for customer service continuity.
Account Data: Your registered user profile and associated data are retained securely until you request deletion. Upon your request, your account will be permanently erased from our systems.
Contact Us
If you have any questions, concerns, or requests to delete your data regarding this Privacy Policy, our team is here to help.
Email: [email protected]